Our current rating of KLM (KL) consists of one long-haul flight. We have rated our experience in Economy Class on the route Amsterdam – Kuala Lumpur (KL 809) on board a Boeing 777-300.

Read our review of KLM (long haul)

Equipment / Characteristics of the Aircraft

Volume of the engines ★★☆☆☆☆☆☆☆☆

Seat pitch ★★★★★★☆☆☆☆

Seating comfort ★★★★★☆☆☆☆☆

In-Flight-Entertainment ★★★★☆☆☆☆☆☆

Service

Friendliness ★★★★★★★★★★

Catering★★★★★★★★☆☆

Punctuality ★★★★★★★☆☆☆

Baggage handling ★★★★★★★★★☆

Check-In ★★★★★☆☆☆☆☆

Other

Price ★★★★★★★★★☆

Organisation ★★★★★★☆☆☆☆

★★★★★★☆☆☆☆