Hilton Boston Back Bay was our choice for a short overnight stay. As we had to catch the Amtrak to New York the next day, we left the hotel early, but not without trying the breakfast. Overall, we enjoyed the good location and the conveniently sized room at Hilton Boston Back Bay, while we were a little disappointed by both, the facilities and the Executive Lounge.
Hilton Boston Back Bay is one of many upper range hotels located in the Back Bay.
Due to its convenient location and our Hilton Honors Gold benefits, we decided to give the recently renovated Hilton property a try.
Lucky enough, we were upgraded to an Executive Room on a higher floor and were invited to take advantage of the Executive Lounge.
Sadly, the latter was a real disappointment – especially as the atmosphere was anything but cozy.
On arrival, we were upgraded to an Executive Room. In terms of the room, the only difference is the floor.
Executive Rooms are located on the upper floors with better views while normal rooms are located on the lower floors.
Our room was partly a corner room, but this doesn’t mean that it would have been bright. Whoever built Hilton Boston Back Bay once should have used way bigger windows as these are so small that our room was never bright – not even in the morning.
Besides, the Executive Room at Hilton Boston Back Bay was quite satisfying, especially as the room had a decent size. The interior consisted of a King Bed, a large couch, a working table with two chairs and a large wardrobe with an average sized television on it.
As we got one of the renovated rooms, all the interior was brand new. In our opinion, the renovation hit the spot as the interior looks very good and fits the layout of the room.
While we were amazed by the interior of the room, we were shocked by the bathroom.
Not only was it extremely small, but also anything but new. No renovation, no new interior, just nothing. The bathroom at Hilton Boston Back Bay consisted of a single sink, a toilet and a bath-shower combo.
The latter even had one of these shower curtains you rarely find in four or five star properties in the 21th century. The only good thing to say about the bathroom is that the towels were nice and the number was more than sufficient.
The toiletries presented were by Peter Thomas Roth and the same average product as in all Hilton hotels all over the world.
We were looking forward to using the complimentary access to the pool and gym facilities of Hilton Boston Back Bay.
While the latter were absolutely okay, the pool lacked atmosphere. It is located next to the gym and only separated by a large glass wall.
The number of loungers was anything but sufficient, but as it was cold and not any cozy in the area anyways, we didn’t really care. The Jacuzzi has a good temperature and works just fine.
The gym consists of several different machines which are all state-of-the-art. There’s also good equipment for strength training and a nice view of the city.
The view is something the Executive Lounge at Hilton Boston Back bay is lacking totally. It is located on the ground floor, but has no windows at all.
The interior is quite modern and stylish, but the coziness is lacking. The main feature of the lounge seem to be large televisions showing news channels.
It seems like the Executive Lounge is not supposed to be a place where guests should spend a lot of time, but with the meager selection of snacks available, this won’t happen anyway.
At daytime, some cereal bars, salt pretzels and apples are everything you may “enjoy”, while there were an additional hot snack, some fruits and tortilla chips as pre-dinner.
As we were in a rush in the morning, we decided to keep breakfast small. That’s why we went to the Executive Lounge instead of having breakfast in the restaurant.
Surprisingly, the selection for breakfast was way better than expected. The items on the buffet were toast, bagels, cut fruits, yoghurts as well as hot choices like porridge and scrambled eggs.
The quality was nothing to write home about, but not bad either.
It’s kind of strange having breakfast without daylight, but as the service was friendly and the choice not too bad, I wouldn’t restrain from having breakfast in the Executive Lounge of Hilton Boston Back Bay again.
Depending on what’s your purpose, Hilton Boston Back Bay can be a good or a bad choice. For sightseeing, I’d recommend opting for another hotel in Boston as there are several better hotels in the city.
If you have a late arrival or early departure from Boston Back Bay or business meetings in the area, the hotel is no bad choice.
Our review of Hilton Boston Back Bay may sound a little negative, but as the recently renovated room was comfortable and there are several complimentary facilities to use (even though these are just average), staying at Hilton Boston Back Bay was nothing we regret.