Lufthansa is one of the biggest carriers in Europe and offers flights to dozens of intercontinental destinations. We took the opportunity to try Lufthansa long haul Business Class on a flight from Frankfurt to Johannesburg and back in an Airbus A380, the biggest aircraft in the fleet. As we had the pleasure to try the newest Business Class product, we absolutely enjoyed our flight.
The Lufthansa long haul Business Class experience is more or less the same in all airplanes of the airline by now as the refurbishment which took place over the last years is finished.
This means that you can enjoy lie-flat seats in all Lufthansa long haul airplanes in Business Class from now on.
Even though the product may not be the industry’s best one, we were positively surprised by the seats which are comfortable and just fine for sleeping.
Seating in the Business Class of the Lufthansa Airbus A380 is arranged in a 2-2-2 configuration.
Even though other airlines offer a 1-2-1 configuration in the airplane, the seating and the cabin both look very spacious. The window seats don’t have access to the aisle which is rare for modern Business Class products, but didn’t really bother us.
The seats may not be cutting edge, but were very comfortable in all positions (upright, relaxation and sleeping). We also liked the design which is a little fresher than the design of most other airlines.
Even though the seat is neither very wide nor very long, you can get a good spot for sleeping. Lights are usually dimmed just minutes after dinner service is finished and are switched off right before breakfast service.
Mood lighting makes getting up way easier, so you can get a good and comfortable sleep in the Lufthansa Airbus A380 Business Class. There’s no bedding, but a comfortable pillow and a blanket which is soft and thin (perfect for an airplane).
All in all, the hard product of the Lufthansa Business Class is definitely not cutting edge, but absolutely okay for a night flight.
On our Lufthansa Business Class flight from Frankfurt to Johannesburg as well as on the return, we enjoyed dinner service after our late departure and breakfast right before landing.
Both services were done by the same server and in the new “restaurant service” Lufthansa introduced just a few weeks prior our flight. Our dinner started with some nuts (served in a small bowl) as well as an aperitif of our choice.
Before departure, we were also offered a pre-departure drink (no champagne, but rather orange juice, water or sparkling wine) which came without any snack.
The dinner service consisted of three courses, which on both flights were a choice of fish, meat and a vegetarian option for starter and main as well as a sweet dessert or cheese as a finish.
Some dishes were accompanied by a salad, while others were not. The servers proactively asked for drinks several times which really made you feel like dining in a restaurant. The table set-up was also quite nice.
The quality of the dishes at the same time was a little varying with some being better and others just average. Overall, the quality was not bad anyway. I’d expect a little more from a good restaurant, but for an airplane the food was actually decent.
That’s especially true for the main dishes (both fish and beef) and the desserts which were utterly tasty on both flights.
The accompanying wines were good, but no highlight either. The choice was a little limited with just two whites and reds for my taste.
A very nice touch were the chocolates handed over to the guests after dinner. Something to make you smile before you fall asleep!
Lufthansa offers its Business Class passengers two choices for breakfast: An express breakfast which consists of just a hot drink and a croissant and a full breakfast with a bigger choice. You may also skip breakfast if you want to sleep approximately one hour longer what Sabrina did on both flights.
I decided to try the breakfast even though that meant that my night was a little shorter than usual. Both breakfasts came with a choice of cold cuts as well as a choice of rolls.
As an addition, there was a yoghurt dish with some fruit crème on the one flight and Bircher Muesli on the other flight. The main dish for breakfast is either some kind of omelet or something sweet like waffles or pancakes.
I decided for the sweet choice on both flights as I’m no fan of omelets which always taste weird on airplanes. I can’t say that it was a bad choice as both dishes tasted very good. The same is true for the other breakfast items. Overall, I really enjoyed the breakfast even though I’m anything but a breakfast lover.
Something I really like in the Lufthansa Business Class are the entertainment options. Like all German airlines, Lufthansa offers a decent range of different newspapers and magazines on long haul Business Class flights.
You can not only get German and English papers, but also several other international ones like Italian or Spanish ones. If you enjoy movies and shows more, you’ll be happy to find quite a big screen in front of you.
The quality of the screen is quite decent, but the Bose noise-cancelling headphones were a little disappointing. They are not bad, but worse than my own Bose headphones as they are way smaller. The choice of movies and shows in different languages is decent.
Even though there are airlines with a better choice, I didn’t feel like I could run out of different choices in the Lufthansa Business Class. If you get bored, you may also read one or another article in the board magazine which is quite interesting, too.
Last but not least, it’s worth mentioning that you get a decent amenity kit in the Lufthansa Business Class.
The amenity kit is offered by Rosenthal and comes with Korres amenities. There’s some lip balm, some hand cream as well as socks and a night mask.
Surely, you can also find a toothbrush and toothpaste. Overall, the amenity kit is average compared to other airlines we reviewed in Business Class.
We had a fairly good time flying the Lufthansa Business Class on both of our flights. The service was decent, the food absolutely okay and the service friendly.
However, one of our attendants (on the flight from Frankfurt to Johannesburg) was lacking experience, making the service a little streaky. Even though many tend to criticize the hard product, we actually had a good night sleep and enjoyed the comfortable seating.
If you are traveling together, the fact that the window seat doesn’t have aisle access isn’t too bothersome. If you are traveling alone, you may choose one of the middle seats which both come with direct aisle access.
Overall, I’d definitely recommend the Lufthansa Business Class as it’s a nice hard product which is kind of unique on the market!