The American Airlines long haul Business Class in the Boeing 787, also known as Dreamliner, is without any doubt among the best Business Class hard products in the whole industry. The seats in the American Airlines Boeing 787 Business Class are arranged in a 1-2-1 and are fully flat. Yet, it’s not only the hard product which makes the American Airlines long haul Business Class in the Dreamliner very enjoyable. Read more about my good experience with American in this airline review!
Especially in Europe, American carriers don’t have a very good reputation.
However, I was looking forward to flying the American Airlines Business Class from Sao Paulo to Los Angeles. With a flight time of around twelve hours, the flight is perfect for an airline review.
Flying Business Class, you have access to either the LATAM Lounge or the Admirals Club Sao Paulo, both located around 15 minutes from the gates American Airlines departs at. Boarding is arranged in groups, which means that you are among the first to get aboard the American Airlines Dreamliner.
American Airlines has several different configurations in its long haul Business Class. However, the Boeing 787 Business Class definitely is among the best in the whole industry.
The seats are arranged in a 1-2-1 reverse herringbone configuration, which means that every second seat is backwards facing. All window seats are also window facing due to the configuration, which adds a lot of comfort.
The seat comes with a large television, dimmable windows as well as two different seat controls, one for the entertainment, one for the seat adjustments. Moreover, there are three different storage areas as well as one or two immovable side tables (depending on the seat).
Surely, all seats also come with one large storable. What adds a lot of privacy is the adjustable arm rest of the seats, which also adds a lot of comfort. The American Airlines Boeing 787 Business Class also offers privacy dividers between the two middle seats.
Generally, I found seating in the American Airlines Boeing 787 Business Class very comfortable. Without any doubt, the seat is among the best Business Class products in the whole industry!
However, there is one major down let. As two seats are connected with each other (in this case 1L and 2L), you feel your “seatmate” moving.
The Business Class seats in the American Airlines Dreamliner can be adjusted to several different levels as you can adjust four different parts of the seat solely.
The flat bed option generally is the best one for a comfortable sleep and is actually quite comfortable for all kinds of sleeping positions. Yet, the seats are relatively tight and also a little short, which might make sleeping tough for taller people.
The bedding in the American Airlines Boeing 787 Business Class consists of a large and relatively soft pillow as well as a medium-thin pillow.
In combination with the low noise level of the Dreamliner, I had a very comfortable sleeping in the American Airlines Boeing 787 Business Class. Generally, I must admit that I had one of the best sleeps on an airplane ever!
For a twelve -hour flight like the one from Sao Paulo to Los Angeles, American Airlines offers two meal services. Prior departure you are also offered a beverage of your choice including champagne.
After departure there’s another drink service with warm nuts.
We pre-ordered the salmon and the pasta and couldn’t have been happier about our choice.
I didn’t really expect the food to be very good in the American Airlines Business Class, but was positively surprised by the well-executed salmon.
Sabrina also enjoyed her pasta very much.
The side-salad was a little boring and the antipasti weren’t too creative either.
Yet, the ice cream I enjoyed as a desert was very tasty.
Prior landing, breakfast was offered. While there were four options for dinner, there were only two for breakfast. I opted for the granola with fresh fruits, which again was very good.
I had a Danish and an orange juice (not freshly squeezed) to go along with. The food offered by American Airlines in Business Class might not have been totally amazing, but it was absolutely fine.
If you get hungry during the flight, you might also grab a snack in the galley. Sadly, I wasn’t able to take a picture for this airline review as I slept between the two meals and only saw the attendants putting the snacks away.
Even though entertainment is not as important on a night flight as on a day flight, I had a quick look on the In-Flight-Entertainment of American Airlines.
The selection of movies and series is quite nice, though not as good as I had hoped. Other than the IFE there’s Wi-Fi on board, which comes with an okay price if you plan on working the whole flight. You may also enjoy the onboard magazine.
Something I found very nice in the American Airlines Boeing 787 Business Class are the two plugs and two USB ports available on all seats. That’s something I’ve never seen before in any other airplane, regardless of the class of travel.
The amenity kits in the American Airlines long haul Business Class are offered by Cole Hahn and come with tissues, a pen, eyeshades, socks and headphone covers.
Moreover, there’s a selection of CO Bigelow amenities including lip balm, body lotion and mouth wash. What’s worth mentioning about the amenity kit in the American Airlines Business Class is that there are vouchers for discounts with Cole Hahn as well as CO Bigelow.
What I especially find mentioning in an airline review about American Airlines is the high quality of the noise-cancelling headphones.
The provided Bose headphones are actually the best available on the market in my opinion and outclass several other headphones offered in Business Class by other airlines.
Honestly, I didn’t expect very much of the American Airlines Business Class. Like that I was more than just impressed by the Business Class in the American Airlines Boeing 787.
The seats are among the best I’ve ever enjoyed in an airplane and some good sleep is guaranteed due to the flat beds and the little noise in the Dreamliner. The service was not only friendly, but incredibly warm as well. While the food might not have been world-class, it was good enough for Business Class.
Overall, it was a real pleasure to write this airline review as American Airlines definitely delivers with its new Boeing 787 Business Class!