Airline Rating: American Airlines (long haul Business)
Our current rating of American Airlines (AA) consists of two long-haul flights. We have rated our experience in Business Class on the routes Sao Paulo – Los Angeles (AA 216) and Los Angeles – Tokyo (AA 169) and New York – Rio de Janeiro (AA 973) on board a Boeing 787-800, one Boeing 777-200 with new configuration and one Boeing 777-200 with old configuration.
Read our review of American Airlines (long haul Business)!
Equipment / Characteristics of the Aircraft
Volume of the engines ★★★★★★☆☆☆☆
Seat pitch ★★★★★★★★☆☆
Seating comfort ★★★★★★★★☆☆
In-Flight-Entertainment ★★★★★★★☆☆☆
Blanket & Pillow★★★★★★★☆☆☆
Headphones★★★★★★★★★☆
Service
Friendliness★★★★★★★☆☆☆
Catering (various)★★★★★★★☆☆☆
Punctuality★★★★★★★★★★
Baggage handling☆☆☆☆☆☆☆☆☆☆
Check-In ★★★★★★★☆☆☆
Flexibility ★★★★★★★☆☆☆
Other
Price ★★★★★★★☆☆☆
Organisation ★★★★★★★☆☆☆
★★★★★★★☆☆☆
See how we have rated other airlines!
People usually pick on American Airlines. Doesn’t look like that bad.
It really depends. The old Business Class product, which I’ll review later, is really bad, but the new one is actually more than just decent!
Well. I am going for Cathay Pacific next month. Finger crossed.
Sounds great! Enjoy it! Cathay definitely is among the best carriers in the world 🙂
I’ve only had really bad experiences on AA! But then I have not flown business 😉
AA can be quite problematic, but I especially found the new Business Class to be quite good (what doesn’t go for the old one, which I’ll review later)