Quay West Suites Melbourne was the first hotel on my trip through Australia. I wasn’t really sure what to expect of Quay West Suites, but was extremly happy with my stay as you’ll read in this hotel review!
If you are not a frequent visitor to Australia, you might not know Quay West Suites. The brand is associated with Accorhotels and some sort of high-level apartment hotel.
The service is rather limited and the rooms got an above average size. All Quay West Suites properties in Australia also come with a prime location, making them a great choice for business and leisure purposes. Upon arriving at Quay West Suites Melbourne after my 14-hour flight with Etihad Airways and a limousine transfer to the hotel, I was rather underwhelmed by the bland lobby. However, the check-in process of such was very friendly and accomodating and in just five minutes I had my key and all the information I needed.
As an Accor Gold member, I was upgraded to a One Bedroom Suite at Quay West Suites Melbourne.
Not only was the upgrade as such well appreciated, but especially the stunning view of the skyline made me very happy.
Upon entering the One Bedroom Suite, you’ll find yourself in the liviing room, which comes with a large dining table (which I used as a working table due to a lack of a proper one) as well as a lounging area with a couch and a flat-screen television.
To the right of the entrance, there’s a fully equipped open kitchen with a big fridge (including minibar items), a Nespresso coffee machine, dishwasher, washing machine, cutlery, plates, etc. To the left, after walking a couple of steps, you’ll see the bathroom to the left and the bedroom upfront.
As it’s the norm for proper suites, there’s a door between the two rooms. The bedroom itself is one the rather small side with just a wardrobe, a Queen Bed and two bedside tables.
One of the highlights of the One Bedroom Suite at Quay West Suites Melbourne is the big balcony, which you can access from both rooms. You can not only enjoy a brilliant view of the skyline, but also relax on the chairs or even work at the desk.
Sure enough the room is also quite bright and airy due to the many floor-to-ceiling windows. While the interior as such is not of the highest quality, the design is very accomodating.
The bathroom of the One Bedroom Suite at Quay West Suites Melbourne is on the rather small side compared to the room size.
The bathroom comes with a bathtub, a sink, a toilet and a shower. I didn’t exactly like the design of the bathroom and also found it to be a little old compared to the actual room. Yet, the shower pressure is decent and the bathroom was very clean during my stay, so there’s nothing really bad to say.
Plus, the toiletries by Appelles were not only nicely presented, but also have a good qualiy and are sourced from local producers.
I sort of epected the pool area of Quay West Suites Melbourne to be rather dull as in many other properties in the upper scale, but not exactly luxury segment.
To my surprise, the whole area was actually very inviting with a warm and nice design. Some silent music even added a little more atmosphere. While the pool as such is great for laps and also comes with a nice temperature, there is a lack of loungers.
This means that you can actually have a nice swim and also enjoy the jacuzzi, but there’s no area to relax afterwards. The gym is located in the same area and is seperated from the pool area just by some glass walls, making it a very opens pace.
While the gym doesn’t offer any sort of nice view and is also a little too full with equipment, it is in a very good condition and also comes with good and plenty of machines.
On my second evening at Quay West Suites Melbourne, I decided to order room service, while getting some work done. First of all, it’s worth noting that the prices at Quay West Suites Melbourne are more than reasonable.
Second, I was happily surprised by the flexibility to serve my welcome drink with my room service. Third, the food, while nothing special, also tasted quite good. The hamburger I got didn’t exactly look like “haute cuisine”, but was exactly what I wanted at this point.
My rate at Quay West Suites Melbourne came with included breakfast. On both mornings, I went to the restaurant to enjoy the buffet, which wasn’t exactly extensive.
What you’ll find is some bread, different toasts, a couple of pastries, scones, a selection of fruits, yoghurts, mueslis and a couple of special muesli-yoghurt combinations as well as four hot options. There are also a couple of fruit juices (some freshly squeezed) and a coffee machine, where you can make your own coffee.
The service is relatively limited, but when flagging down an employee, you can also order hot options made by order. I didn’t recognize this option till I left breakfast at the morning. So, better be aware that it is not openly advertised that you are allowed to order complimentary hot options of your choice. As I wasn’t too hungry on my first mornings, I just tried a couple of items, which were of decent quality.
I must admit that I didn’t expect too much of Quay West Suites Melbourne, but was more than positively surprised. The suite was not only spacious and well designed, but also offered an amazing balcony with an incredible view (maybe the best view on my whole journey). It’s also worth noting that this suite would have also been perfect to get some washing done or cook yourself.
Even though Quay West Suites Melbourne is no full service property, you can still expect to get a decent breakfast and a nice room service meal. Also, there’s a very nice pool and also a good gym. Taking into account that Quay West Suites Melbourne is way more fairly priced than nearby options like The Langham Melbourne, you definitely can’t go wrong with the property!