Alitalia doesn’t offer Business Class on most domestic itineraries. Yet, there’s also no need for Business Class on these short flights. The experience in Economy Class is nice enough. Here’s why!
For domestic flights in Italy, Alitalia is the most obvious choice. While not cheap, the prices are usually reasonable. In addition, I’m a Alitalia Freccia Alata Plus member and thus enjoy several benefits on Alitalia itineraries, including access to the lounges.
I’ve already reviewed the Alitalia Tintoretto Lounge Venice in the past, which is fairly nice. Leaving the lounge, I found myself at the gate just a minute later.
To my surprise, half of the passengers seemed to have Priority Boarding. The process was not exactly efficient either, so it took a couple of minutes until I was on board the Alitalia flight to Rome.
This flight was operated by an Airbus A320, which is one of the larger jets for domestic itineraries. All Alitalia Airbus A320-series jets come with a 3-3 configuration.
The design of the cabin is somewhat bland. The leather seats are grey with finishes in different tones of grey. As the design of the cabin doesn’t matter too much to me, I was interested in the seat comfort.
As it appears, this one is quite decent on Alitalia domestic itineraries as the seats are comfortable and got a good padding. At the same time, the legroom feels very tight, especially for a legacy carrier.
Another weird detail are the in-seat monitors with a credit card swiper, which haven’t been operational for a couple of years now. Yet, Alitalia never bothered on changing the seats and thus getting rid of the in-seat monitors.
It’s not like Alitalia would offer anything special on domestic flights. However, there’s at least a complimentary service including a snack and a drink of your choice.
While I wasn’t proactively asked whether I want a second drink, it was no problem getting one. The snack was either a sweet option (biscuits) or a salty one (crackers). While the packaged snacks you get on Alitalia domestic flights are no proper meal, they are alright for the short flights.
Personally, I found both snacks to be quite tasty. Thus, there’s nothing bad to say about the offerings.
The entertainment selection is a little lackluster though. The entertainment screens are not operational, there are no newspapers offered and there is no Wi-Fi or an wireless entertainment system.
If you didn’t bring anything, the only option to stay entertained is the board magazine. This one is quite interesting and offers enough content for a short flight.
Yet, the magazine is just replaced on a monthly basis, so is no real entertainment option if you are flying with Alitalia more often.
Alitalia offers a couple of nice benefits if you are a frequent flyer. In combination with decent prices (not as low as the ones offered by LCC, but fair enough), I’d say that Alitalia offers a good experience. While there are no frills or anything, there is at least complimentary catering with a drink and a small snack. The seats are comfortable, but the legroom is a serious problem, especially if you are little taller than me. However, it should be alright for flights of less than an hour.