The KLM Crown Lounge Amsterdam 25 is one of two KLM lounges at Amsterdam Airport. Confusingly, one is named 25, while the other one is named 52. To clarify, 25 is the Schengen Lounge and 52 is the Non-Schengen Lounge. This review features the Schengen Lounge, which I found to be quite nice, yet sadly it was totally crowded during my visit.
When flying with KLM from Bristol back to Munich, I had the chance to check out the KLM Crown Lounge Amsterdam 25. The lounge is located a couple of minutes walk away from the gates, but the signage is quite good.
Access is granted to all passengers flying Business Class or holding a SkyTeam Elite Plus status regardless of the class of service.
After passing reception, you immediately find yourself in the bigger room of the KLM Crown Lounge Amsterdam 25. What I find quite nice is that there is a help desk right behind the circular reception area.
This is where you can sort out seat reservations, problems with your tickets, new bookings etc.
The lounge itself was recently refreshed and has a modern and very accomodating design. Despite its size, the several different areas make the lounge a decent place to hang out.
While I couldn’t take too many pictures for this review due to the crowding (the main issue with the lounge), I’ll briefly explain the different areas (which are quite similiar in the two rooms of the lounge): There are some areas with armchairs throughout the lounge, while there are proper tables with chairs near the buffet.
Further to the end of the bigger of the rooms of the lounge, there’s also a nice circular shaped business center, which is relatively private and quiet. As I’ve already mentioned, the design of the KLM Crown Lounge Amsterdam is quite modern in general and also in detail as the armchairs, for example, come with small tables, where you can put a laptop. Plus, there are plugs pretty much everywhere.
The KLM Crown Lounge Amsterdam 25 got two buffets. While one is mainly for drinks and snacks like cake, nuts or chips, the other one offers several food options.
Next to the bigger buffet, there’s also an additional area with wines, spirits and other alcoholic options.
The food options consisted of fruits (apples & peas), cheese cubes, a couple of salads and a few more appetizers. In the evening hours, there were also four hot options on the buffet: noodles, chicken, mashed potatoes and a goulash.
While it didn’t look all that appetizing, the options I tried were quite good. Nevertheless, I’d say that a typical Lufthansa Senator Lounge or even the British Airways Galleries Lounges come with a better buffet.
Nevertheless, the offerings of the KLM Crown Lounge Amsterdam aren’t bad either.
The entertainment offerings in the KLM Crown Lounge Amsterdam 25 are quite good. There are a couple of televisions showing international news TV (on mute). In several areas of the lounge, you can also find a choice of newspapers and magazines, which you can even take with you after visiting the lounge.
Most offerings are in English, but there are a couple of other options including Dutch, Italian, French and German newspapers as well. The business center of the KLM Crown Lounge Amsterdam 25 is a plus as well. As I’ve described above, this area is a little partioned of the rest of the lounge and thus allows working in a relaxed fashion.
There are also a couple of computers and a printer in case you need any hardware. The Wi-Fi worked quite well, yet not on the level of what Lufthansa lounges offer.
My overall impressions of the KLM Crown Lounge Amsterdam might be a little better if the lounge wouldn’t have been that crowded. Even like that, I generally enjoyed my time in the lounge. The design is quite nice and the lounge feels very spacious. There are all the different areas you’d expect in a good airport lounge, including shower rooms. The buffet isn’t amazing, but there are at least a couple of options in case you are hungry. At the same time, the alcohol selection is very extensive in case this is something you care about. All in all, I wouldn’t hesitate spending an hour or two here on a layover.