The Sofitel Berlin Gendarmenmarkt is one of two Sofitel properties in Berlin. The location in Berlin Mitte is great and the hotel has a lovely boutique atmosphere. Nevertheless, I didn’t totally enjoy my stay as you’ll read in this extensive hotel review.
Berlin’s first and nowadays smallest Sofitel is located in Berlin Mitte, right next to the famous Gendarmenmarkt. There’s hardly any better location in Berlin, making the Sofitel a decent choice. Other properties in the immediate area include the Hilton Berlin, the Adlon Kempinski Berlin and the Rocco Forte Hotel de Rome. I’d actually prefer those hotels over the Sofitel as I’ll explain in this review.
It all started with a relatively depressing check-in experience. I arrived late in the evening and nobody was at reception (at a Sofitel!). It took a good three minutes upon someone showed up. The trainee checking me in was not aware of the Le Club Accor loyalty program and didn’t offer an upgrade. Thus, the first room was totally depressing, very small and inwards facing. I went down and asked for another room and was assigned a Luxury Room, which was way nicer. Nevertheless, the check-in was bad on many level as I wasn’t given any information about the hotel at all.
The Luxury Room I was assigned wasn’t especially big. Taking into account the boutique charm of the property, that’s totally fine to me.
The room comes with a spacious and very comfortable King Bed (Sofitel MyBed) facing a television and a long board, which doubles as a desk and make-up area.
Annoyingly, the Luxury Room at the Sofitel Berlin Gendarmenmarkt doesn’t offer any proper working desk and also no working chair. There is just a small stool in front of the board / desk. Next to the bed and also by the window, there are two further chairs.
One comes with a coffee table. While I sort-of liked the room and the design, I still find the layout to be odd and sort-of unpractical for a city hotel. However, I appreciated the Nespresso coffee machine. The highlight of the Luxury Rooms at the Sofitel Berlin Gendarmenmarkt is, without any doubt, the amazing view of the Gendarmenmarkt.
The small balcony is a nice touch, but the lack of furniture is annoying.
To my surprise, the bathroom of the Luxury Room at the Sofitel Berlin Gendarmenmarkt happened to be very small.
There is a small sink with some storage space to the right and the left. Then there’s a walk-in shower with a rainshower head and a handheld device. The shower pressure is decent and the toiletries are provided by Hermes.
Last but not least, there’s also a sort-of seperated toilet. While functional, I found the bathroom to be very small for a Sofitel, especially in a Luxury Room.
The Sofitel Berlin doesn’t have its own restaurant. As you’d expect, the room service menu is rather depressing. However, during the evening hours and lunch time, there is a cooperation with an in-house restaurant open to the public. Thus, you can order from an extensive restaurant menu, which offers quite some nice (Italian and regional) options.
I decided to have a pasta dish and enjoyed it. One positive aspect about the Sofitel Berlin Gendarmenmarkt is that the welcome drink can be consumed via room service. That’s something many Sofitel properties don’t do.
Generally, I’m a big fan of breakfast at Sofitel properties. The quality and choice often is phenomenal. A good example is the Sofitel Auckland Viaduct Harbour. The Sofitel Berlin Gendarmenmarkt didn’t disappoint either.
To my surprise, the restaurant was totally empty in the morning hours. Having the buffet all to myself, I went ahead and tried a couple of options. The buffet has a good choice of bread and bread rolls, a beautiful cheese display, lots of cold cuts, fruits, mueslis, yoghurts and even fish specialties.
In addition, you may order freshly prepared options from the kitchen. A bread basket with some pastries is generally brought to every table. If the service would have been a little bit better, I would give the Sofitel Berlin Gendarmenmarkt the best mark for breakfast. Definitely a great experience!
The Sofitel might be a boutique hotel, but it offers some nice facilities. On the highest floor, there’s a nice little Spa with some loungers, a sauna and a steam bath.
While there is no pool and the facilities were already out of order when I arrived in the late evening, the whole area looks very nice and is definitely a great place to relax after a long day. On the next morning, I checked out the gym of the Sofitel Berlin Gendarmenmarkt.
This one has a cool maisonette design and comes with modern machines. There are free weights, strength and cardio machines. In addition, I had the gym all to myself. Nice!
I’m a little conflicted about the Sofitel Berlin Gendarmenmarkt. The location is brilliant, the breakfast very good and the gym and spa nice. The rooms on the other hand are quite small and not very functional for a business trip, in my opinion. The room service offerings are minimal during the day, but nice in the evening and at lunch time. The service was relatively bad during my stay, which was a serious downside. If the price is right, I’d return to the Sofitel Berlin Gendarmenmarkt. Yet, there are a few better options in the area, which I’d actually prefer to the Sofitel.