The Mercure Exeter Southgate is one of the most popular hotels in Exeter. While there is a second Mercure in the city, which I won’t review in-depth, I’d definitely recommend the Southgate property. In this review, you’ll learn why the hotel is worth staying at.
Located approximately five minutes away from the city center, the Mercure Exeter Southgate strikes a great balance between a calm and central location. The property has a rather generic, but fresh look and comes with an inviting lobby.
The staff at check-in was quite friendly and was able to give me a room even two hours prior the usual check-in time. A good start into the experience.
As a Le Club Accor Gold Member, I was upgraded to a Superior Room. Those rooms have been recently renovated and come with two additional benefits, a free minibar and a Nespresso coffee machine. The Superior Room at the Mercure Exeter Southgate immediately made a good impression on me.
While not extremely spacious, the rooms come with a cozy and fresh design. There’s a large King Bed facing a flat-screen television. On the left side of the TV, there is a luggage rack, while there is a working desk to the right. The working desk is decent, yet a little full with the coffee machine and some paperwork.
In addition, there’s no proper office, but at least comfortable armchair. Additionally, the Superior Rooms at the Mercure Exeter come with a coffee table and a further chair in the corner. The included minibar came with three cans and two bottles of water.
In addition, there were three Nespresso capsules. Something else worth mentioning is the view, which isn’t especially fascinating as it’s basically on the parking lot (there are rooms facing the other, more green side though).
The bathroom of the Superior Room at the Mercure Exeter Southgate toatlly fits its purpose.
While not especially big, there is a decent shower, a sink and a toilet. Everything is modern and clean and there are the typical Mercure toiletries.
Something I enjoyed was the good shower pressure, which is not a given in a four-star hotel.
We enjoyed a decent white wine as a welcome drink at the Mercure Exeter Southgate, but didn’t try any food. However, we had breakfast in the morning and once again, I was positively surprised. The buffet as such is decent with the typical hot options, some cold cuts and cheeses, toast and some fruits, but not stunning. Yet, the Mercure offers eggs prepared on order, even including Egg’s Bendict. That’s something I really don’t expect at a Mercure property. Additionally, the service was quite good and food (including the eggs) was tasty.
If you are more of a sporty person, the Mercure Exeter Southgate is a good option. There are a gym, a pool, a jacuzzi and even a sauna. That’s quite decent for a mid-tier hotel and explains why the Mercure Southgate is one of the best options in town. The gym itself isn’t big, but offers some machines as well as a couple of free weights and a bench. The same is true for the pool, which is okay for some relaxed swimming, but not really for laps. The jacuzzi and sauna are quite nice. The only downside of the sports and recreation area at the Mercure Exeter Southgate is that it constantly felt crowded as club members (from outside the hotel) are admitted as well.
All in all, our stay at the Mercure Exeter Southgate was enjoyable. You shouldn’t expect a luxury hotel or anything, but the Mercure offers modern and comfortable rooms with some extras, a good breakfast as well as a good gym and pool area, which is rare in this price range. If you happen to be in Exeter, you definitely won’t go wrong with the Mercure Southgate!