My stay at the Hilton Pyramids Golf Resort was one of those you’d rather want to forget. While some things were totally fine, others were just unacceptable. In this review, you’ll see why it is not a good idea to stay at this particular Hilton.
When it comes to hotels, location can be everything. Well, if you call your hotel Hilton Pyramids Golf Resort, you might either offer a view of the Pyramids or be close to them.
The Hilton on the other hand is located a good 30 minutes away from the Pyramids and doesn’t offer a view. Instead, the property is located in Dreamland, a deserted area full of hotel complexes. While that wasn’t a good start, the check-in experience wasn’t any better. However, after some talking and seeing one of the “normal” rooms, I was offered a very nice suite upgrade.
When speaking of size, the Presidential Suite at the Hilton Pyramids Golf Resort was spectacular. A large foyer with a guest bathroom, a spacious living room with two couches and a large dining table.
Then, a staircase leading to the bedroom on the top floor with a larger bathroom and two full size balconies. Plus, a great view. That sounds like heaven to you?
Well, not when staying at the Hilton Pyramids Golf Resort. While I’d say that the suite was in a relatively good condition compared to other rooms at the hotel, it was still very old and came with quite a strange design. The bed was not comfortable, so were the couches.
The bathroom was mouldy and smelly and the cleanliness wasn’t especially great either. While I appreciate the great upgrade, I was still a little disgusted by some parts of the suite.
Quite sad as the space, location and layout is actually quite nice.
I’ve already briefly mentioned that the Presidential Suite at the Hilton Pyramids Golf Resort comes with two bathrooms. There’s a small guest bathroom with a toilet and a sink on the lower floor and a larger bathroom with a bathtub, a shower, a sink and another toilet.
While I appreciate that the main bathroom came with a seperated toilet and a walk-in shower of sorts, the bathroom still felt a little cramped due to the weird design. In addition, it was smelly and there was lots of mould in the shower and in other areas in the bathroom.
That’s something that’s just not acceptable at all at any Hilton family property.
Many Hilton properties in Egypt, including the Conrad Cairo and the Hilton Alexandria Corniche, come with an Executive Lounge. That’s also true for the Hilton Pyramids Golf Resort. While the lounge is relatively small, it’s not a problem getting a seat. In addition, the view from the balcony of the lounge is quite nice. The offerings in the lounge are not bad either. There’s a small breakfast, a decent afternoon snack selection and a relatively extensive evening buffet, which might even be considered a replacement of a proper dinner.
Drinks are even served by the table, but service was a little slow. Anyways, the Executive Lounge is one of the highlights of the Hilton Pyramids Golf Resort.
Sadly, breakfast at the Hilton Pyramids Golf Resort isn’t quite on the same level. While the buffet is relatively big, the quality isn’t especially great.
There are a few exceptions including the amazing freshly prepared falafel and omelets. Additionally, the breakfast restaurant was totally overcrowded on both mornings I had breakfast, which I found rather annoying. The service was very slow due to that.
Worst of all, the coffee was not only cold, but also very bad when it finally arrived. However, I’m quite sure that the breakfast at the Hilton Pyramids Golf Resort isn’t bad when it’s less crowded.
First of all, the Hilton Pyramids Golf Resort offers a very nice outdoor pool area with a kids pool and a spacious adults pool. There are also dozens of loungers around the pool.
Sadly, it’s a little too cold to swim in winter. Nevertheless, this pool is one of the highlights of the Hilton Pyramids Golf Resort. Second, there’s a great gym as well, which belongs to a membership club.
There are plenty of modern machines and it was never crowded when I visited. Third, there is a Spa, which might be the most disgusting place I’ve ever seen. Not only is there an extra charge for hotel guests, but the whole place is totally mouldy and in a horrible condition.
It’s a totally unsafe environment and I’m quite sure that the mould alone could harm your health.
I must say that I’m a little torn when it comes to my stay at the Hilton Pyramids Golf Resort. I can’t recommend the hotel for anyone with a bright sense as the rooms are in a horrible condition, mouldy and smelly. The Presidential Suite might look decent, but the normal rooms are a catastrophy. The same is true for the Spa, which is a real health risk and ironically even comes with an extra charge. On the other hand, the Executive Lounge is quite nice, the elite treatment was fine, the gym is very good and the outdoor pool is nice. Nevertheless, I’d definitely choose a different hotel when staying near the Pyramids next time.