Tigerair Australia is a low-cost carrier operating mainly domestic routes in Australia. The airline offers very affordable fares, but is pretty much no frills. Nevertheless, I didn’t find my experience too bad as you’ll read in this review.
During my time in Australia, I had the chance to fly with Qantas, Virgin Australia, Air New Zealand and Tigerair. As you’d expect, the Tigerair flight wasn’t exactly the most amazing. But as I had to book a flight pretty much last minute, Tigerair was by far the best choice to fly from Sydney to Melbourne. And, honestly, reviewing a new product is always somewhat amazing to me.
Tiger Australia has a fleet of only Airbus A320 aircrafts. This allows passengers to enjoy the same level of comfort on all aircrafts. As it’s the norm for low-cost-carriers, Tigerair Australia offers several options to buy seat reservations, priority boarding etc. prior to your flight.
I went for the priority boarding to have a chance to take some decent pictures. The cabin is in a typical 3-3 configuration with a tight 29 Inch seat pitch. While the cabin doesn’t actually look luxurious, it doesn’t look cheap either.
The seats are typical cloth seats with quite some padding, making them relatively comfortable. The whole interior of the aircraft reminded me a lot of EasyJet.
However, I was a little upset by other passengers, who were totally rude, especially during boarding. One of the problems of cheap fares, I suppose.
When it comes to catering, Tigerair Australia is a typical low-cost carrier. There is no such thing as included drinks or food. Instead, you may purchase an extensive selection of drinks and snacks from the buy-on-board menu.
Additionally, you may book some combos during the online booking process with a discount. I had pre-ordered a breakfast, which consisted of yoghurt, fruits and orange juice. What I got was a little disappointing, but I’ll let the picture speak for itself.
So, yeah, you shouldn’t expect any haute cuisine when flying Tigerair Australia, but at least the prices are fair and the offerings extensive.
If we don’t take the rude and somewhat even funny behavior of some passengers, entertainment is rather limited at Tigerair Australia. There are some entertaining pages in the menu, all about “selling” and “advertising”.
Then there is also a quite decent boarding magazine, for a low-cost carrier at least.
Other than that, there’s no Wi-Fi, there are no power ports, there are no tv’s, there’s basically nothing. So better bring your own entertainment or just look out of the window (if you are lucky enough to snag a window seat).
Tigerair Australia is a true low-cost carrier and definitely doesn’t offer a great flight experience. However, I didn’t find my flight too bad as well. The seats are comfortable enough, the seat pitch is tight, but not too bad and the catering offerings are extensive. When buying a couple of add-ons, including priority boarding and a better seat, flying Tigerair Australia can be totally okay. If the fare difference to Qantas and Virgin is huge, I wouldn’t hesitate booking Tigerair again.