The LATAM Business Class in the Boeing 787-9 is the flagship product of the airline from Chile. In this review, we’ll explain what you can expect and what the differences to other LATAM airplanes are.
During our time in South America, we flew a couple of different LATAM airplanes. Thus, we checked out the LATAM Business Class in the Boeing 767, the Boeing 787-8 and the Boeing 787-9.
In this order, the quality of the hard product goes from weak to quite good. We’ve already reviewed the LATAM Boeing 787-8 Business Class and will soon release a review of the Boeing 767, too. However, now I want to focus on the flagship product I’m presenting in this airline review. As it’s the norm for LATAM, the seats are in a 2-2-2 configuration.
There are basically two cabins, one in the front of the second door and one between the second door and Economy Class. The cabin feels very modern and comes with beige and red tones.
Personally, I really like that color scheme and found the cabin to also feel airy and spacious. The seats themselves are in an immaculate condition.
That’s quite surprising as LATAM isn’t exactly great when it comes to keeping the fleet in good condition. The seats are very well padded and come with an adjustable headrest.
In-between each two seats, there’s a table alongside two (one for each seat) armrest. There’s also some storage underneath the armrest, where you can find a power plug and an USB port, too.
Due to the configuration, there’s plenty of legroom in the upright position. Additional storage is available in the big ottoman. Even a normal sized laptop bag or handbag should fits in there.
The seats in the LATAM Business Class in the Boeing 787-9 are generally quite comfortable, even in the upright position. However, there are quite some options for adjusting the seat to your likings. I found the options to be quite nice for both, lounging and relaxing. When it comes to sleeping, LATAM offers a very blanket and a decent pillow.
The seats are fully flat in general and the Boeing 787-9 is no exception (obviously). While the lack of privacy is a problem, the seats are quite comfortable for sleeping leaving that aside.
You may also higher the armrest a little bit to get some privacy from your neighbour. However, I’d actually appreciate a proper shield between the two seats.
While I’ve flown with LATAM on longer routes as well, my flight in the Boeing 787-9 Business Class was rather short as it was just the first leg of the LATAM flight from Lima to Santiago to New York. Thus, the service was a little limited compared to long haul flights.
Nevertheless, we were served a welcome beverage and another beverage alongside some nuts after take-off. Dinner was served shortly after. There was a choice of three mains, but no options for dessert of a starter. Everything was served on one tray.
The starter was a decent salad, then for the main, we had the Grilled Southern Hake and the Grilled Tenderloin. Despite the looks of the meat (it looks even worse on the photo) both dishes were actually quite good. The same is true for the desert, which was a banana cheesecake.
As on my other flgiths with LATAM, the food was one of the highlights. The crew was well intentioned, but not great.
The LATAM Business Class generally comes with built-in televisions, which are the same in the Boeing 787-9 and the 787-8. There is no difference in choice either, which is why I won’t get into detail here. The choice is decent, but not great (check out my other review for more information).
In addition, there is a board magazine, which is quite entertaining, but contents in English are limited. Sadly, LATAM doesn’t offer Wi-Fi in any airplane, including the Boeing 787-9.
The flagship product of LATAM is actually very nice. The Boeing 787-9 Business Class is beautiful, spacious and the cabin just comes with a nice atmosphere. However, the lack of privacy is a problem, especially when travelling alone. The entertainment system is average and the service is only good when you are speaking Spanish, in my experience. The food is among the best in the sky and so is the choice of wines. All in all, I’d fly the LATAM Business Class in the Boeing 787-9 again, while I’m not sure I can say the same about the Business Class in the Boeing 787-8 and the Boeing 767.