The Conrad London St. James is the flagship property of Hilton Worldwide in the English capital. The luxury hotel offers luxurious rooms, very nice food and beverage options and a good location. In this review, I’ll explain what you can expect of staying at the Conrad.
The Conrad London St. James is located right opposite of the St. James Park underground station, making it a very well-located hotel in the heart of Mayfair, just a few steps away from the governmental buildings and touristic highlights like Big Ben.
The Conrad is situated in an old city house with a nice, but not overwhelming exterior with some flags. The lobby has a luxurious touch, but feels very modern and classy at the same time.
My check-in was a breeze and I had keys for an upgraded Deluxe Room (due to my Hilton Honors Diamond membership) in my hand in a heartbeat.
Despite being an upgrade, the Deluxe Room at the Conrad London St. James was on the really small side, not even closely comparable to the spacious rooms at the Conrad Dubai, Conrad Bali or Conrad Manila.
Nevertheless, the rooms at the Conrad feel very luxurious and come with an amazingly comfortable bed as the centerpiece of the room. The bed is flanked by two nightstands and opposite of a large flat-screen television in a mirror.
Right next to the bed, there’s a relatively big glass working desk with a comfortable yet not ergonomic office chair. Other than that, the room has a wardrobe, a Nespresso coffee maker, a kettle and an additional chair with a small table in the tiny corner between bed and television.
The views of the Deluxe Room are nothing to talk home about as ours just faced the boring inner courtyard.
While the Deluxe Rooms at the Conrad London St. James aren’t especially spacious, the bathrooms are surprisingly big. The bathroom has a deep-soaking tub, a single sink as well as a portioned off walking-in shower and a toilet in another compartment.
Both are separated from the bathroom with frozen glass doors. The bathroom feels very luxurious and comes with lots of marble. The towels are soft and the toiletries are provided by Aromatherapy as it is the norm for Conrad properties (if you are not a fan of those, you can also ask for another line, e.g. Shanghai Tang).
There are also two bathrooms and pairs of slippers waiting in the bathroom.
As it’s the norm for Conrad hotels in city locations, the Conrad London St. James comes with an Executive Lounge. This one is located on the first floor and sadly, doesn’t offer any particular views besides some of the inner courtyard. Thus, the lounge feels a little dark as it contains of just a few smaller rooms.
The equipment is modern and the seating is comfortable. There’s also a meeting room, which you can book for free for a few hours. The food spread of the lounge is a little disappointing at the Conrad London.
You can enjoy breakfast, afternoon tea and evening canapés here. During the day, there are chips, nuts, soft drinks and coffee available. The afternoon tea selection was quite nice with a few kinds of sandwiches, a few sweet options as well as the typical coffee and tea.
While I didn’t check out the breakfast spread, the dinner options were a little lackluster. There was a cheese board at the buffet and additional canapés were brought to your table individually.
The portions were quite small, but the quality was high. Nevertheless, the evening spread at the Conrad London St. James definitely is no dinner substitute.
We decided to have our breakfast at the Conrad London St. James in the restaurant, which is located on the ground floor. The restaurant was quite full when we arrived, but we got a table after just a few minutes.
Breakfast at the Conrad is buffet-style, but there’s an additional à la carte menu, which you can order a couple of different egg dishes and other hot options from. The buffet had a few hot options like scrambled eggs or veggies and a nice display of fresh fruits, yoghurts, cold cuts, salmon, cheeses as well as pastries.
The selection of bread and bread rolls could be a little better though. The service at breakfast was quite good. All in all, breakfast at the Conrad London is nice, but not as good as you’d may expect at a Conrad branded property.
Due to its city center location, the Conrad London St. James has very limited recreation facilities. The only thing really worth mentioning is the gym in the basement, which basically is just one small rooms with a few treadmills, two more cardio machines, two strength machines and a few free weights.
It’s all right for a quick workout, but lacks views and could also feel very crowded if there are any other people.
I’d consider myself a fan of the Conrad brand and enjoyed my stay at the Conrad London St. James, too. The staff was friendly and helpful (e.g. they organized two stuffed animals with the hotel’s branding for our collection without charging those), the rooms are luxurious and offer very comfortable beds as well as very nice bathrooms. The Executive Lounge is decent and offers a high food quality, but not a big selection. The breakfast, while not exceptional, is a good start into the day and the gym is okay for a quick workout. Last but not least, the location is amazing. Especially as the value for the money is great, I’d personally prefer the Conrad London St. James over other luxury hotels in London I’ve stayed at, including the One Aldwych London.