The InterContinental Hanoi Westlake is a luxury hotel located a bit away from the city center and offers kind of a holiday feel in the metropolis. In this extensive review, we’ll show you what you can expect of staying here!
There are plenty of luxurious hotel options in Hanoi and most of them aren’t terribly expensive. When in Hanoi for the last time, I tested the Hilton Hanoi and the Sofitel Legend Hotel Metropole Hanoi, one of the most well known properties in town.
Both are located in the French Quarter, so I decided to mix things up a little this time. The InterContinental Hanoi Westlake somehow intrigued me due to its location by the lake and a different flair for a city hotel. While the location means that you basically need a taxi to get anywhere, I really enjoyed relaxing by the lake and enjoying the special atmosphere of the property.
For my stay at the InterContinental Hanoi Westlake, I had originally booked a Club Room to have access to the Club InterContinental. However, I got a generous upgrade to a suite.
While I wouldn’t personally call this room a suite as it was more a Junior Suite, it still felt spacious and comfortable.
The living and sleeping area aren’t separated, but the room is about 50 square meters large, so you surely won’t feel squeezed into the room. I also enjoyed the design, which had quite a local feel.
In the living area, you can find a couch and two armchairs next to a large table.
A nice little welcome gift with a fruit basket has already been waiting here for me when I arrived in the room.
In the middle of the room, so in-between the living area and the bedroom, you can find a large flat-screen television. Right next to it there’s a coffee machine with complimentary pods. A minibar is also to be found here, it’s chargeable though.
The bedroom part of the suite is dominated by a pretty comfortable King Bed.
It comes with two large night desks and good bedlinen. I slept pretty well here as it’s also very calm right by the lake.
In an somewhat odd location for a suite, right next to the bed, you can also find a large working desk. I would have hoped for a more comfortable or ergonomic chair, but that aside, it was a good place to get some work done.
One of the highlights of the room at the InterContinental Hanoi Westlake sure is the balcony with two sets of two chairs and a table each.
While the weather wasn’t great, I still enjoyed the somewhat unique views.
Another part of the suites at the InterContinental Westlake I have nothing bad to say about is the bathroom.
It’s not only spacious, but also comes with all you need, including a double sink with plenty of storage space.
Furthermore, there is a spacious walk-in shower with a good shower head and comfortable pressure.
The large bathtub is another highlight.
The only downside of the bathroom is the lack of a separated bathroom as it is just a part of the main bathroom.
Nevertheless, I thought that the suite at the InterContinental Hanoi Westlake was really nice and much more spacious than the rooms I had at properties like the InterContinental Hongkong or the InterContinental Tokyo.
What I wasn’t fully sold on was breakfast in the main restaurant of the InterContinental Hanoi Westlake. They offer a large buffet with plenty of different options, but the quality was just alright.
There are a couple of Western options, including bread, cheeses, cold cuts and pastries, but these weren’t that great.
The selection of freshly cut fruits is pretty good at the same time.
There are also a couple of hot options available on the buffet.
Furthermore, there are two live cooking stations for noodle soups and omelets.
It’s an absolutely fine spread, but I also had better breakfast in other Asian luxury hotels like the Conrad Tokyo already.
If you are staying at the InterContinental Hanoi Westlake, I’d highly recommend booking a room with lounge access as the Club InterContinental is pretty good.
There are a couple of different sitting areas in the large lounge, which offers nice views of the lake and feels pretty calm.
Service in the lounge is pretty great and you are always asked for drink orders upon entering. Furthermore, there is pretty substantial food on offer. It starts with a small buffet in the morning.
However, this is just the beginning as the buffet is just for a couple smaller snacks, which it makes sense for you to choose yourself from.
Everything else is offered at the table and is freshly prepared for you in the kitchen, for example a tasty Vietnamese Pho.
You can also order all kinds of egg dishes, which were all phenomenal.
Sweet options like pancakes are also on order, so I’m sure you’ll find something that fits your taste.
In the afternoon, the lounge at the InterContinental Hanoi Westlake offers a proper Afternoon Tea service with a large tray.
There are various sandwiches, scones and sweet options, which you can enjoy with a drink of your choice, including great iced cappuccinos and more.
Obviously the great spread continues in the evening, when you can find various different canapés on a buffet.
While there are mainly smaller snacks, the quality is pretty good.
Upon sitting down, you are also offered a daily choice of hot options served on a small tray.
Obviously, alcoholic drinks are also available and even cocktails are mixed for you.
I really only have good things to say about the great lounge at the InterContinental Hanoi Westlake. The lounge sure is one of the hotel’s highlights!
As it’s the norm for luxury hotels in Asia, the InterContinental Hanoi Westlake also offers a well-equipped gym.
Located in a separate pavilion, you can either do some cardio or use the strength machines. There are also free weights available, so a full workout shouldn’t be a problem.
The hotel also offers complimentary classes, including yoga and more. Furthermore, there is an outdoor pool located next to the main building.
It’s not the greatest pool I’ve seen so far, but the atmosphere by the lake is pretty nice as it’s really quiet and enjoyable.
I wouldn’t call the recreation options to be totally amazing and do prefer properties like La Residence Hue or the The Reverie Saigon in this regard, but it’s still a decent offering for a city hotel.
My stay at the InterContinental Hanoi Westlake was pretty enjoyable and I would definitely recommend staying here. The value for the money is pretty good, particularly for rooms with club access. The Club InterContinental sure is the highlight of the property, but it’s generally a good hotel. If you don’t want to stay in the immediate city center of Hanoi, this property definitely is a good choice!